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These terms govern every interaction you have with tkdk1 — from opening your account and placing activity to using Rocket or Bank Transfer for transactions. Access and eligibility depend on your local law and the eligible regions we serve, so read these terms carefully before you start.
By accessing tkdk1 and creating an account, you enter into a binding agreement with us under these terms. They apply regardless of the device you use — desktop browser or mobile — and regardless of which payment method you use to fund your account, whether that is Rocket, Bank Transfer or any other method available in your eligible region. These terms define your rights and our obligations as the platform operator. They also set out the behaviour we expect from you while using the lobby, placing activity, or raising a support request. We update these terms when our services or applicable requirements change. When we do, we post a notice in the account area and on this page; continuing to use the platform after that notice means you accept the updated terms. If you disagree with any revision, you should stop using the platform and contact our support team to close your account. Nothing in these terms removes rights you hold under applicable local law, and availability of all services depends entirely on your jurisdiction and the eligible regions we operate within.
These terms do not cover every situation uniformly. Four distinct areas each carry their own rules, and knowing which area applies to your situation helps you understand your position before you act or raise a question with our support team.
Your account login, session behaviour and identity verification steps fall fully within these terms. You are responsible for keeping your credentials secure; any activity recorded under your account is treated as authorised by you unless you notify us immediately of a breach.
Deposits and withdrawals processed through Rocket or Bank Transfer are covered by these terms alongside the specific transaction rules shown in your account wallet section. Limits, verification steps and processing conditions are set out there, not in this document alone.
All game content, lobby materials, promotional notices and editorial copy published on tkdk1 are subject to these terms. We may update, remove or restrict content at any time; accessing that content does not give you ownership or any licence beyond personal use on an eligible device.
Game studios such as CQ9, Habanero and Microgaming supply their titles under their own agreements. Our terms cover your relationship with us as the lobby operator, not your relationship with any studio. Studio-level mechanics, RTP disclosures and feature behaviour are governed by the respective provider.
These terms are not one-directional. You hold specific entitlements that we are obliged to honour, and the steps to exercise them are straightforward. Your transaction history is available inside the account wallet section at any time — you do not need to contact support to view deposits, withdrawals or activity records. If you spot an error in your account details, you can correct most fields directly in the account settings page; fields that require identity re-verification will prompt you through the steps shown there. For questions about how a specific term applies to your situation, our support team is the right route — not this document alone. We aim to respond to policy questions through the contact channels published on the site. If you believe we have applied a term incorrectly, you can raise a formal dispute through the same support route, and we will review the record against these terms. Availability of all these steps depends on your account status and the eligible region you access from.
Open the account wallet section to see your full transaction history. Every deposit through Rocket or Bank Transfer, and every withdrawal request, is logged there with date, amount and status — no support request needed to access this view.
Most personal details can be updated directly in account settings. Fields tied to identity verification will prompt you to follow the steps displayed — complete them as shown, and the correction is applied once verification passes.
If a term is unclear or you need to understand how it applies to a specific transaction or game session, contact us through the support routes published on this page. Quote the relevant section and your account reference so we can give you a precise answer.
You may close your account at any time by contacting our support team. Outstanding balances will be processed according to the withdrawal terms shown in your wallet before closure is completed. We will confirm closure by the same contact route you used.
If any part of these terms raises a question you cannot resolve by reading this page, reach us through one of the contact routes below. We handle policy queries, account disputes and terms-change notices through these same channels. Always include your account reference when you write so we can locate your record without delay.
Open the chat widget from any page while signed in. Use this route for account-specific queries where you need to reference a transaction or session record tied to your wallet.
Send your policy or dispute query to the support address shown in your account settings. Include the section of these terms you are asking about and your account reference number for a precise response.
The help centre on the site covers common terms questions, account steps and wallet queries including Rocket and Bank Transfer transaction conditions. Check there first before raising a direct contact request.
We handle your account data and activity records with the obligation that comes from being the platform operator of record. Here is how each area works in practice, so you know what to expect rather than having to ask.
Account data you provide during registration and verification is held to operate your account and process transactions. We do not share your personal details with game studios like CQ9 or Bigtime Gaming; they receive only the session data needed to run a game round.
We use session cookies to keep you signed in across pages and to remember your lobby position. Preference cookies store your language and wallet settings. You can review and adjust cookie permissions through the settings link in the site footer.
Your account is protected by password authentication. If you believe your credentials have been exposed, change your password immediately in account settings and contact us through live chat. We will flag the account and review recent session activity with you.
When these terms change, we publish the updated version on this page and place a notice in the signed-in account area. The notice shows the date the revision takes effect. If you need a copy of a previous version for a dispute, contact our support team by email.
These are the questions we receive most often about how our terms work, what they cover and what you can do when something is unclear. If your question is not here, reach us through the support routes listed above.
Yes. These terms apply to every transaction you make through your tkdk1 account, including deposits and withdrawals via Rocket and Bank Transfer. Specific limits and verification steps for each method are shown in the wallet section of your account, and those details form part of the overall agreement.
If we update these terms and you do not accept the revision, you should stop using the platform and contact our support team to close your account. Continuing to access the site after the revision notice is posted is treated as acceptance. We will process any outstanding balance before closing the account.
Your full transaction record is available in the account wallet section at any time while you are signed in. You can view every deposit and withdrawal by date and status. If you need a formal export for a dispute or query, contact support by email with your account reference.
Most details — including contact information and communication preferences — can be updated directly in account settings. Fields tied to identity documents require re-verification; the account page will walk you through the steps. If you cannot complete a correction yourself, contact support and we will guide you through the process.
Your use of the lobby and the game titles available through tkdk1 is governed by these terms on the platform side. Each studio — including CQ9, Habanero and others — operates under its own provider agreement. We are responsible for the account experience; the studio is responsible for game mechanics and RTP disclosures where they are published.
No. Access to tkdk1 and the availability of specific services depend on your local law and the eligible regions we operate within at any given time. If access is restricted in your jurisdiction, these terms cannot override that. Check your local legal position before creating or using an account.